This Privacy Policy explains how Dubsea LLC ("Dubsea," "we," "us," or "our") collects, uses, and shares personal information. It applies when you use dubsea.com, the Dubsea Portal, our social media pages, emails, text messages, and other services (the "Services").
1. Information we collect
Information you give us
- Contact details: name, email address, phone number, and mailing or shipping address
- Account details: username, password, and profile information
- Advertiser details: business name, website, social handles, billing contact, and order details
- Order and payment details: what you bought and when. Payments are processed by Stripe, and we don't store full card numbers.
- Content you send: comments, messages, news tips, photos, videos, audio, and ad materials
- Sign-ups: email newsletter, text messages, giveaway entries, and surveys
- Communications with us: emails, direct messages, and support requests
Applications, creator programs, and tips
- Job and internship applications: resume, portfolio, work history, and anything else you include
- DS Creators and DS Deck: profile details, social handles, portfolio, and audience information you choose to share
- Tips: amount, name, email, and optional message. Card details go directly to Stripe.
Jamboree tickets and events
- Ticket purchases: first and last name, email, verification status, ticket type, and order details. If you create a ticket profile, we also collect your required phone number and phone verification status, plus any optional social media handles or profile links you provide.
- Entry records: when each ticket was scanned at the gate
- Purchases at events: what you bought and when; card details go directly to Stripe
- Vendor and sponsor details: business name, contacts, licenses, permits, and insurance certificates
- Event recordings: photos, video, and audio captured at Dubsea events, as described in the Dubsea Jamboree Ticket Terms
Information collected automatically
- Device and browser information, IP address, and approximate location
- Pages viewed, links clicked, referring sites, and time spent
- Information from cookies, pixels, and similar technologies (see Section 4)
Information from others
- Social media platforms, when you follow, tag, message, or interact with our pages, based on your platform settings
- Advertising and analytics partners
- Stripe, for payment confirmations and fraud prevention
- Shipping carriers and fulfillment partners, for delivery updates
2. How we use information
- Provide the Services and run accounts
- Process orders, payments, and shipping
- Manage advertising orders, including review, scheduling, publishing, and records
- Respond to messages and provide support
- Send marketing emails and texts, with your consent where required
- Feature submissions and fan content, as described in our Terms of Use
- Run giveaways and contests
- Measure and improve the Services and our content
- Show ads and measure ad performance, including on other sites and apps
- Prevent fraud, protect security, and enforce our terms
- Meet legal, tax, and record-keeping obligations, including political ad records required by Washington law
We also use this information to review job and internship applications, match creators with brand and partner opportunities, process tips and send receipts, deliver and check tickets, and send messages about events you have tickets for.
3. How we share information
We don't sell personal information for money. We share it with:
- Service providers that work for us, such as website hosting, email and text providers, payment processing (Stripe), shipping and print-on-demand fulfillment, analytics, and customer support
- Advertising and social media platforms, through cookies and pixels and when we publish or promote content
- Giveaway sponsors, when you enter a sponsored giveaway, as stated in its official rules
- The public, for political ad sponsor records that Washington law requires us to make available
- Authorities or others when the law requires it, or to protect rights, safety, and security
- A buyer or successor if Dubsea is sold, merged, or reorganized
- Anyone else, with your consent
If you join DS Creators or DS Deck, we may share your creator profile with brands and partners to match you with opportunities.
If you buy Jamboree tickets, we share what's needed with the venue, security staff, and ticketing service providers to manage entry and safety.
Text message data
We don't share or sell your mobile number, text-message opt-in data, or consent with any third party or affiliate for their marketing or promotional purposes. Text-message opt-in data and consent are excluded from all sharing described in this policy, except with the service providers that help us run our text program.
Payments through Stripe
We use Stripe to process payments. Stripe collects information about the devices that connect to its services and uses it to run and improve its services, including detecting fraud. Learn more in Stripe's Privacy Policy at stripe.com/privacy.
4. Cookies, pixels, and analytics
We and our partners use cookies, pixels, and similar tools to keep the site working, remember preferences, measure traffic, and show and measure ads. These include analytics and advertising tools from companies such as Google and Meta. Our Cookie Policy has the details.
Your options:
- Use our cookie banner to accept or decline non-essential cookies, where offered
- Block or delete cookies in your browser settings
- Manage interest-based ads in your Google and Meta ad settings, or through YourAdChoices (optout.aboutads.info) and the Network Advertising Initiative (optout.networkadvertising.org)
- Where the law requires it, we honor opt-out preference signals such as Global Privacy Control
Our site doesn't respond to Do Not Track signals, because there's no common standard for them.
5. Your choices
- Email: use the unsubscribe link in any marketing email.
- Texts: reply STOP to any message.
- Account: contact us to update or delete your account information.
- Ads and cookies: see Section 4, or email us.
6. Your privacy rights
Depending on where you live, you may have the right to:
- Know what personal information we have about you and get a copy
- Correct inaccurate information
- Delete your information
- Opt out of targeted advertising, and of any "sale" or "sharing" of personal information as your state's law defines those terms
- Appeal our decision on your request
Some state laws treat advertising cookies and pixels as a "sale" or "sharing" of personal information, or as targeted advertising. You can opt out as described in Section 4 or by emailing us.
To make a request, email info@dubsea.com with "Privacy Request" in the subject line. We'll verify your identity before acting, and an authorized agent may make a request for you with proof of authority. We won't discriminate against you for using your rights.
7. Visitors outside the United States
Dubsea is based in the United States and processes information there. If you're in the European Economic Area, the United Kingdom, or another region with data protection laws:
- We process your information to perform our contract with you, with your consent (which you can withdraw at any time), for our legitimate interests in running and promoting the Services, and to meet legal obligations.
- You may have rights to access, correct, delete, restrict, or object to processing, to data portability, and to complain to your local data protection authority.
- When we transfer your information to the United States, we use appropriate safeguards where the law requires them.
8. How long we keep information
We keep personal information as long as needed for the purposes in this policy, including legal, tax, accounting, and dispute-resolution needs. Order and tax records are kept as long as tax and accounting laws require. Political ad records are kept for five years after the election, as Washington law requires.
9. Security
We use reasonable safeguards to protect personal information, but no method of transmission or storage is completely secure.
Card payments are processed by Stripe, which is certified as a PCI Service Provider Level 1, the most rigorous certification in the payments industry. Your card details are entered on Stripe's secure payment pages or fields and sent directly to Stripe over an encrypted connection. Dubsea never sees or stores your full card number.
10. Children
The Services aren't directed to children under 13, and we don't knowingly collect their personal information. If you believe a child under 13 has given us information, email info@dubsea.com and we'll delete it.
11. Third-party sites and platforms
Our social media pages, and any links to other sites, are governed by those platforms' and sites' own privacy policies.
12. Changes to this policy
We may update this policy. We'll post the new version with a new "Last updated" date and give additional notice of significant changes where the law requires.
13. Contact us
Dubsea LLC
info@dubsea.com (subject line "Privacy Request")
